SHIPPING POLICY

Domestic Shipping

We are located in Auckland, New Zealand.

We use NZ Post to ship your order through standard mail (Unless otherwise indicated in your shipping method).

All orders are handmade and are expected to ship within 2 - 8 business days of receiving the order depending on what handmade product you are purchasing. Custom Crochet Clothing may take up to 4-8 days to have it shipped out.

We do offer Normal or Tracked Shipping Option which is available at checkout.

Shipping within New Zealand can take up to 1-3 business days. Rural Deliveries may take a bit longer.

Please do contact us if you have any questions or concerns. 

 

Thank you. xoxo

 

Overseas Shipping

Overseas Shipping options are available at checkout.

We have NZ Post and DHL couriers

Shipping may take 1- 2 weeks.

Due to covid, weather and other delays times may not be accurate. Please allow 1-3 months internationally.  

Please note 
- JAST Crafts Creation is not responsible for delays, damaged or lost mail. Please ensure tracking is purchased so you can track your delivery and be insured for damaged or lost mail.
- Please ensure address is correct upon checkout. 
- Shipping estimates are from time of shipment, not when order has been placed 
- Business days do not include public holidays or weekends 
-Overseas orders may incur customs fees. JAST Crafts Creation is not responsible for such fees and they must be paid by the customer upon collection. This is out of our control. 
If you have any questions in regards to shipping and delivery feel free to contact us by email infor@jastcraftscreation.com